Terms of Use for

Alpha Messaging Cloud

Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Alpha Messaging Cloud platform (the “Platform”), provided by Breelink LLC ("Breelink", "we", "our", or "us"). By accessing, registering for, or using the Platform, you ("Client", "you", or "your") agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Platform.

1. Scope of Service

Alpha Messaging Cloud is a cloud-based SMS Platform provided on a subscription/rental basis to Clients for use in their own communication operations. The Platform allows Clients to manage, send, and route SMS traffic via integrated systems and their own vendors or suppliers.

Breelink does not provide SMS Service, Breelink only provides the system infrastructure. We do not participate in the Client's business dealings, nor are we responsible for message content, destination, or compliance with local regulations.

2. Client Responsibilities

By using Alpha Messaging Cloud, you agree to:

• Provide accurate information during registration and keep it up to date.
• Ensure all message content is lawful, and complies with all applicable telecom, spam, advertising, and data protection laws in your region and that of the recipients.
• Obtain all necessary consents from message recipients before initiating communications.
• Avoid sending prohibited or high-risk content, including but not limited to:

• Unsolicited messages (spam)
• Fraudulent offers or phishing links
• Threatening, harassing, or obscene material
• Content that violates intellectual property or third-party rights

• Monitor your own message routing, delivery rates, and vendor activity.
• Keep your account credentials secure and limit access to authorized users only.

You are fully and solely responsible for the data and content you or your users transmit via the Platform.

3. Account Access & Termination

Breelink reserves the right to:

• Suspend or terminate accounts without notice in case of:

• Non-payment or chargeback
• Violation of these Terms or applicable laws
• Abusive behavior, misuse of resources, or security risks

• Delete all account-related data 7 days after suspension or termination, regardless of reason.
• Require verification of your identity, business, or compliance with applicable messaging standards.

You may terminate your account by submitting a written request. Upon termination, all services will cease, and your data will be subject to our Data Retention Policy.

4. Platform Availability & Support

We aim to provide high uptime and reliability, but the Platform is offered "as-is" and "as-available". Breelink does not guarantee:

• 100% service uptime or uninterrupted access
• Message delivery across third-party networks
• Specific routing behavior or delivery speeds
• Protection against misuse or misconfiguration by users or vendors

Support is provided through email, chat, or ticketing based on your plan. Emergency or SLA-based support may be available at an additional cost.

5. Fees and Billing

Alpha Messaging Cloud is a prepaid service.

• Clients must make payments in advance to activate their account and begin using the Platform.
• If traffic volume exceeds the included threshold or minimum volume limit, Clients must top up their account to avoid automatic service interruption or blocking of the service.
• Failure to maintain a positive balance or pay as required may result in the suspension or termination of services.
• All fees are non-refundable, unless otherwise stated in a signed agreement.
• Taxes, telecom levies, and applicable duties are the responsibility of the Client.

Breelink reserves the right to modify pricing or introduce new billing plans with prior notice.

6. Intellectual Property

Breelink retains all ownership rights to:

• The Alpha Messaging Cloud platform, source code, and infrastructure
• Logos, brand materials, documentation, and training content

You are granted a limited, non-transferable license to use the Platform for your own internal business use only. You may not reverse-engineer, resell, copy, or distribute any part of the Platform without our express written permission.

7. Disclaimers and Limitation of Liability

To the fullest extent permitted by law:

• Breelink is not liable for any direct, indirect, incidental, or consequential damages resulting from:

• Message delivery failure
• Loss of data
• Downtime or service disruption
• Legal issues arising from your use of the Platform

• You agree to indemnify and hold harmless Breelink and its affiliates, officers, and employees from any claims arising from your use of the Platform, message content, or third-party disputes.
• The Platform is provided without warranties, express or implied.

8. Acceptable Use Policy

You agree not to:

• Use the Platform to send abusive, illegal, or misleading communications
• Attack or disrupt the system or other Clients’ usage
• Access restricted parts of the Platform without authorization
• Resell the system unless authorized in writing

Breelink reserves the right to monitor system usage and enforce compliance.

9. Changes to Terms

Breelink may update these Terms at any time. Clients will be notified of significant changes via email or the Platform dashboard. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in New York, USA.

11. Contact Information

For questions or legal inquiries, please contact:

Breelink LLC
Email: support@breelink.com

Website: www.breeelink.com

Note: If you are an end-customer of one of our Clients, please contact the Client directly with any requests related to your personal information or communication preferences. Breelink does not control or manage that data.